Terms and Conditions Last Updated: December 6, 2024 Welcome to Pivot With AI ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website (pivotwithai.com), our SaaS product ChatSuite, and any associated services, products, and platforms (collectively referred to as the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue your use of our Services immediately. These Terms are a legal agreement between you ("user" or "you") and Pivot With AI. We are based in Bengaluru, India, and these Terms are governed by applicable laws of India, including but not limited to the Information Technology Act, 2000, and Digital Personal Data Protection Act, 2023 (DPDPA). For inquiries, please contact us at support@pivotwithai.com.

1. Introduction These Terms outline the material terms and conditions governing your use of our Services. They incorporate by reference our Privacy Policy, which explains how we collect, use, and disclose your personal information. We reserve the right to modify these Terms at any time. Any changes will be posted on our website with the Last Updated date revised accordingly. By continuing to use our Services after changes are posted, you accept and agree to the updated Terms.

2. Definitions For clarity, the following terms apply: Account: Refers to the user account you create to access our Services. Content: All text, images, audio, video, and other materials uploaded, submitted, or generated through the Services. Pay-As-You-Go Plan: A pricing model where users pay based on their actual usage of the Services. Subscription Plans: Recurring pricing models granting access to specified features and Services (to be introduced in the future). Prompts: Inputs or queries provided by users to our AI tools. Outputs: Content generated by our AI tools in response to user Prompts. User-Generated Content: Any content uploaded, created, or shared by users through the Services.

3. Eligibility By accessing or using our Services, you affirm that: You are at least 18 years old. You have the legal capacity to agree to these Terms. If you represent an organization, you have the authority to bind that organization to these Terms. If you do not meet these requirements, you are prohibited from using our Services.

4. Account Registration and Security 4.1 Account Creation To access certain features, you may need to create an Account. During registration, you must provide accurate, current, and complete information. Failure to maintain accurate Account information may result in termination of your access. 4.2 Account Security You are solely responsible for safeguarding your Account credentials. You agree to: Notify us immediately at support@pivotwithai.com if you suspect unauthorized access or use of your Account. Ensure your Account is not shared or misused. We are not liable for any loss or damage arising from unauthorized access due to your failure to secure your Account credentials.

5. Pricing, Payments, and Subscriptions 5.1 Pay-As-You-Go Model Our current pricing model charges users based on actual usage. Rates, terms, and conditions for credits or usage fees are outlined on our website. Payments are required upfront, and usage deductions are automatic. 5.2 Future Subscription Plans If subscription plans are introduced: Subscriptions will renew automatically unless canceled before the renewal date. Subscription charges will be based on the chosen plan and billing cycle (monthly or annual). Payment details must be kept up-to-date for uninterrupted access. 5.3 Payment Methods We accept major payment methods (e.g., credit/debit cards). By providing payment details, you authorize us to charge fees for the chosen Services. 5.4 Billing Errors If you suspect a billing error, contact support@pivotwithai.com within 14 days of the transaction. Verified errors will be promptly rectified.

6. Acceptable Use Policy You agree to use our Services only for lawful purposes and in compliance with these Terms. Prohibited activities include, but are not limited to: Unauthorized Access: Attempting to bypass security or access restricted areas. Malicious Activity: Uploading harmful content such as viruses or malware. Infringing Rights: Using the Services to infringe intellectual property, privacy, or other rights. Harassment: Engaging in abusive, defamatory, or harassing behavior. Automated Access: Using bots, scraping tools, or other automation to exploit the platform. Violation of this policy may result in immediate termination of your access to the Services.

7. Intellectual Property Rights 7.1 Ownership All intellectual property rights in the Services, including software, trademarks, logos, and content, are owned by Pivot With AI or licensed to us. 7.2 Limited License Subject to compliance with these Terms, we grant you a revocable, non-exclusive, and non-transferable license to use the Services for personal or internal business purposes. 7.3 Restrictions You may not: Copy, modify, or create derivative works based on our Services or content. Reverse engineer or decompile any software components. Use the Services for unauthorized commercial purposes.

8. User-Generated Content 8.1 Responsibility You are responsible for all content you upload or create using the Services. You represent that: You have all necessary rights to submit the content. Your content does not violate any laws or third-party rights. 8.2 Licensing By submitting content, you grant us a worldwide, royalty-free license to use, display, and distribute your content as necessary to operate the Services. 8.3 Moderation We reserve the right to review, remove, or restrict content that violates these Terms or is deemed inappropriate.

9. Privacy Policy Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using the Services, you agree to the terms outlined in our Privacy Policy.

10. Limitation of Liability To the fullest extent permitted by law: Pivot With AI is not liable for indirect, incidental, or consequential damages, including loss of data, profits, or use. Our total liability is limited to the fees paid by you in the past six (6) months for the Services.

11. Indemnification You agree to indemnify and hold harmless Pivot With AI, its employees, officers, and affiliates from claims, damages, and losses arising out of: Your use of the Services. Your violation of these Terms. Your infringement of any rights, including intellectual property.

12. Termination We may suspend or terminate your access to the Services if you breach these Terms. Upon termination: Your right to use the Services ceases immediately. Surviving provisions, such as intellectual property and limitation of liability, remain enforceable.

13. Dispute Resolution 13.1 Informal Negotiations Before legal action, both parties agree to attempt resolution through good-faith negotiations. 13.2 Governing Law These Terms are governed by the laws of India, with jurisdiction in Bengaluru, Karnataka.

14. Modifications to the Terms We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Services constitutes your acceptance of the updated Terms.

15. Contact Information For any inquiries or concerns, contact us at: Email: support@pivotwithai.com Address: Pivot With AI, Bengaluru, Karnataka, India